All Think Gizmo products are available to buy via a simple and secure ordering process:
Ordering:
The best, and most efficient method is online via our 100% Secure server. Visa and Mastercard cards are accepted.
Safety:
At Think Gizmos the customer always comes first, and this means 100% security for your online transactions, by using Paypal and Amazon Pay’s encrypted and secure servers.
Delivery:
The majority of orders are processed the same day. Therefore, you can expect to receive your items within days after placing your order.
For unusually heavy items, delivery may take an extra day or so, so please contact us if you have an urgent order in such cases. The ordering process includes you giving us your email details, so if there is any delay expected, we can inform you straight away.
Terms and Conditions:
Ordering:
The best way to order products shown on our website is online.
When you have placed your order on-line, we immediately send you an automatic Email confirmation/receipt for your order.
Goods are subject to availability, and whether an item is in stock is clearly displayed on our website. If you order an item that is clearly shown on the website to be temporarily out of stock, we will send it to you as soon as new stock arrives. If you decide to cancel your order before we get more stock, just email, or telephone us and we will cancel the order, and you will not be charged.
In the extremely unlikely event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
Very occasionally we offer goods on a pre order basis, whereby we do not actually have the item in stock, but will ship the item to you when it arrives in stock. If this is the case it will be clearly shown by a pre order sign next to the product. In such cases delivery times are subject to delivery from our supplier, and so we cannot be held responsible for any later than expected delivery. In such cases, you can cancel you order any time you like and of course receive a full refund.
Prices:
The price for each Product on thinkgizmos.com is in US Dollars.
While trying to ensure that all prices on the thinkgizmos.com website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will try to inform you immediately and give you the option of cancelling your order, or reconfirming it at the correct price. If we are unable to contact you we will treat the order as cancelled. If the order is cancelled and you have already paid for the goods, you will receive a full refund.
You will be notified of any delivery charges before you give your credit card details.
We occasionally provide discount codes to our customers. These are for friends and family of customers and should not be posted online. If they are posted online the code(s) may be cancelled with immediate effect causing hassle for other customers. Voucher codes are only valid on the main thinkgizmos.com website and are not valid on any other sales channels. Some goods are restricted for use with vouchers and we already have the lowest price possible on our website.
For international orders, all import duties and taxes for the goods entering your country are your responsibility to pay, so please find out the applicable rates of your country before ordering.
Payment:
Payment can be made by Visa, MasterCard, Paypal and Amazon Pay. The card details will be encrypted to give you maximum protection while shopping with us.
Delivery:
Although we are based in the UK, Think Gizmos owned and operated by Paramount Zone Ltd delivers products to customers worldwide. You will be notified of the delivery costs automatically before you submit your credit card details.
We aim to make the delivery of our products to the customer totally stress free, and when your order is dispatched we’ll send you a tracking email too, so you can track your order online in the click of a button.
You should normally receive goods within 5-7 working days. We make every effort to deliver goods within the estimated time, however delays are occasionally inevitable, and we will not be liable for any loss caused to you by late delivery. If the rare circumstance arises whereby we are unable to deliver within our usual delivery time, and cannot agree another time with you, you will be offered the opportunity to cancel your order and get a full refund.
Returns:
We believe that you will be 100% satisfied with your product, but occasionally you may need to return an item.
You can cancel your order and return it to us within 30 days of the purchase date if it is in it’s original condition, completely unused, and suitable for resale. You will be responsible for the item or items until they reach us, and we suggest you use a secure delivery method (which requires a signature upon delivery).
Refunds are made within a week of an order being cancelled and the goods having been returned to us along with the original receipt.
Please contact us by email before returning any goods, so we can give you a specific returns number.
You have the right to return a faulty item within a reasonable period of time. Please keep all the warranty information that accompanies your item as this may be needed should there be a fault. In the unlikely event that you have a faulty item, you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you. Our warranty covers all manufacturing defects and does not cover faults arising from poor/improper use.
As for normal returns, you must contact us by email or phone before returning any goods, so we can give you a specific returns number.
Regarding postage costs of returned items, if the item is deemed to be faulty we will cover the return postage costs to us. If it is just a standard unwanted return you as a consumer will cover the postage charge for returning the product to us.
Liability:
We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
Due to the nature of the Internet, the shopping online service is provided on an “as is” and “as available” basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control, for example, flood, drought, fire…
Copyright and Trademarks:
All rights in the designs and information on our website, are owned by us. They are protected by copyright, trademarks and other intellectual property rights. You may copy and print sections of our website, but only for the use of placing an order with us. Any other reproduction of information or designs contained in this website may only be done after receiving our written permission.
This copyright includes the ‘look and feel’ of thinkgizmos.com, all photographs and logos on it and all marketing materials.
Privacy:
Please click here to read our current privacy policy
Questions about your order:
As we have such fast/reliable delivery, it is very unlikely that there will be a problem with your order. If you do have any queries about the delivery or the items when you get them, simply email or call our customer service department. We guarantee to respond to all emails within 24 hours during office hours (you will usually get a reply in less than 30 minutes).
Other:
Sometimes the product specifications from manufacturers can change; in which case we will do our best to offer you a similar alternative. Where “substitute” goods are sent and you are not happy with them and cancel the order, you will not be made to pay the cost of returning the goods.
All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.
While we try to make sure that all information we provide within our website is accurate, errors and misprints do occur, and we cannot be held responsible for them.
We’ve selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by appropriate insurance.
Links to other websites are provided for your convenience only, and we are not responsible for the content of these sites, or any loss resulting from using them.
None of the above affects your statutory rights as a consumer.
